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QJET Vision, Mission & Values

Empowering the Future of Aviation

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    Power Qatar’s Aviation Ecosystem:
    •    Maintain seamless fuel availability at Hamad and Doha International Airports.
    •    Coordinate closely with air traffic control (ATC), ground handlers, and airlines to avoid turnaround delays.
    •    Support Qatar’s role a global aviation hub, in alignment with its 2030 tourism and transport goals.

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    Safe Fuel Delivery:
    •    Strictly adhere to JIG, International Air Transport Association (IATA) and ICAO fuel quality and handling standards.
    •    Embed a “Safety First” culture through recurrent training, Emergency drills, and near-miss reporting systems.
    •    Maintain State-of-the-art filtration systems, accredited testing laboratories, and calibrated hydrant infrastructure.

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    Efficient Operations:
    •    Utilize real-time dispatch and route optimization through advanced digital platforms.
    •    Apply continuous process improvement (CPI) methodologies to reduce aircraft turnaround times.
    •    Implement predictive maintenance on hydrant carts, storage tanks, and pumps to minimize operational downtime.

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    Sustainable JET A1 Fueling:
    •    Strict quality control protocols to enforce clean, contaminant-free fuel delivery.
    •    Implement ISO 14001 environmental standards and quantify lifecycle emissions.
    •    Operate separation and recycling systems to protect surrounding ecosystems.

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    Driven by Innovation:
    •    Deploy sensors for tank gauging, hydrant pressure, and temperature monitoring.
    •    Demand forecasting integrated with airline schedules and weather data.
    •    Utilize blockchain-enabled digital bunkering records to ensure transparency and traceability.

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    Operational Excellence:
    •    Operate under an Integrated Management System (IMS) that covers quality, environment, health & safety, and security.
    •    Benchmark performance against top-quartile global fuelers and conduct annual third-party audits.
    •    Empower decision-making through a cross-functional Operations Control Center for real-time responses.

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    Customer First Mindset:
    •    Assign dedicated airline account managers and offer a 24/7 customer support hotline.
    •    Provide communication during disruptions; real time fuel status dashboards for clients.
    •    Conduct Customer Satisfaction Survey Program to gather feedback and improve service delivery.


Safety Above All

We place the highest priority on the safety of our people, partners, passengers, and environment. Every fueling operation is performed with precision and in full compliance with global aviation safety standards (JIG, IATA, and ICAO).
"If it’s not safe, it’s not done."

Excellence in Every Operation

We strive for operational perfection—from fueling accuracy and on-time delivery to responsive customer support. Our culture of continuous improvement ensures we stay ahead of the curve.
"Precision fuels performance."

Innovation with Purpose

We embrace new technologies to optimize fueling operations, reduce downtime, and improve transparency. From digital dispatch to predictive analytics, we innovate to deliver better and smarter service.
"Tomorrow’s aviation needs today’s innovation."

Environmental Stewardship

At QJET, we are committed to advancing Qatar’s national sustainability goals by adopting cleaner energy practices, reducing carbon emissions through efficient fueling operations, and preparing our infrastructure for the future introduction of Sustainable Aviation Fuel (SAF). Every drop we deliver is handled with care, ensuring safer operations today while supporting a greener sky for tomorrow.
"Fueling flights, protecting futures."

Customer-First Culture

Our partners are at the heart of what we do. We anticipate their needs, listen closely, and adapt quickly—delivering not just fuel, but peace of mind and world-class service.
"Beyond fueling, we build trust."

National Pride & Partnership

As a Qatari company, we proudly contribute to Qatar’s strategic vision and aviation leadership. We act with integrity, professionalism, and a deep respect for the nation’s values and ambitions.
"Fueling Qatar’s vision, flight by flight."

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